Joinine's Privacy Policy

Joinine Your privacy is our top priority. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. JoinineBy using any of our services, you are deemed to have accepted this Privacy Policy. Please read it carefully before using the platform.

In compliance with Bangladesh and international data protection laws JoininePrivacy Policy has been established. We believe transparency is the best policy — so this document is written in plain, easy-to-understand language.

1 What information is collected

JoinineWhen you register and use our services, we collect several types of information. This falls into two categories — what you provide directly and what is collected automatically.

Information you provide directly:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Current and permanent address.
• National ID or passport number (for identity verification).
• Mobile banking number or bank account details (for payment purposes).

Automatically Collected Information:

• IP address and device information.
• Browser type and operating system.
• Usage time and patterns on the platform.
• Gaming activity & transaction history.
• Cookie & session data.

2 Purpose and use of data collection

Joinine Your data is used only for specific and legitimate purposes. We never use your information for anything unnecessary.

If you Joininepromotional newsletter, you will receive offers and updates by email. You can unsubscribe at any time.

3 Cookies & Tracking Technologies

Joinine Cookies and similar technologies are used on this website. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance cookies: To monitor website speed and performance.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: To improve our services by analyzing usage patterns.

You can manage cookies through your browser settings. However, disabling essential cookies may cause Joininesome services may not function properly.

4 Data sharing & disclosure

Joinine Your personal data is never sold, rented, or exchanged with third parties for commercial purposes. However, data may be shared in specific circumstances:

• Payment processor: Only the information necessary to complete payments is shared with bKash, Nagad, Rocket, and our banking partners.
• Game provider: Limited data may be shared with internationally licensed game providers for the purpose of operating games.
• Law Enforcement: Data may need to be disclosed under a court order or legal obligation.
• Regulatory authority: Information may be shared with regulatory authorities as required under gaming license conditions.

5 Data retention period

Joinine Your data is not retained beyond the defined period. The retention period for each type of data depends on its purpose and applicable legal requirements.

• Account Information: For the duration the account is active, and for 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• Gaming history: For the duration the account is active, and for 3 years after closure.
• Cookie data: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.
• Support Contact: Up to 2 years after the issue has been resolved.

Once the defined retention period expires, data is securely and permanently deleted. However, data may be retained until resolution in the case of ongoing legal matters.

6 Your Rights

Joinine We respect your data rights. You may exercise the following rights at any time:

7 Security measures

Joinine We use internationally recognized security technology to protect your data. Our security infrastructure is regularly audited by independent third parties.

• 256-bit SSL/TLS Encryption: All data is fully encrypted during transmission.
• Two-factor authentication (2FA): An additional layer of security for account login.
• Firewall protection: Advanced firewall systems to prevent unauthorized access.
• 24/7 Security Monitoring: Round-the-clock system monitoring and detection of unusual activity.
• PCI DSS Compliance: Payment data is stored in accordance with international standards.
• Regular security audits: Regular security audits conducted by independent experts.

While we are committed to maintaining the highest level of security, no method of transmission over the internet is 100% secure. If you notice any suspicious activity, please notify our support team immediately.

8 Minor Protection

Joinine Services are strictly unavailable to anyone under 18. Our platform is exclusively for adults, and we take special care to protect the privacy of minors.

• Age verification is mandatory at the time of registration.
• Additional proof of age documentation may be requested in suspicious cases.
• If a user is confirmed to be a minor, the account is immediately closed.
• Any data collected from a minor is deleted immediately.

If you become aware that a minor has Joininehas opened an account, please notify our support team. We will take prompt action.

9 Third-party connections & services

Joinineplatform integrates various third-party game providers and payment partners. These partners may have their own privacy policies.

We work with bKash, Nagad, Rocket, and other mobile banking services to process payments. Their respective privacy policies apply when you use these services. Joinine is not responsible for the privacy practices of these third parties.

10 Privacy Policy changes

Joinine This privacy policy may be updated at any time. Changes may occur due to legal requirements, the addition of new services, or technological improvements.

• You will be notified at your registered email address when significant changes are made.
• The date of the latest update to this page will always be displayed.
• Continued use of the platform after an updated policy has been published will be considered acceptance of the new policy.
• You may be asked to confirm your consent on first login following significant changes.

Visit this page regularly to stay up to date with the latest version of our Privacy Policy. This policy was last January 1, 2026 Last updated on.

11 Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Team.

For data protection requests, please contact us from your registered account email so we can verify your identity promptly. Using "Privacy Request" as the subject line will help us respond faster.